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FREQUENTLY ASKED QUESTIONS
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How long is the tour?The tour is approximately 4 hours round trip, including scenic stops along the Pikes Peak Highway and time to explore the summit.
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What should I wear?The summit can be much cooler than Colorado Springs. We recommend bringing layers, a jacket, and closed-toe shoes. Weather can change quickly on the mountain.
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Where do we board?All tours depart from the Gray Line of Colorado office in Colorado Springs. You’ll receive the exact location and address with your booking confirmation.
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When should I arrive for my tour?We recommend arriving at least 15 minutes before departure to allow time for check-in and boarding.
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Do I need to bring my ticket?Yes. Please bring your ticket either printed or digitally on your mobile device. You’ll receive it by email after booking.
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Are restrooms available during the tour?Yes! Restrooms are available at designated stops along the way, including the summit. We recommend using the restroom before departure as well.
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Is the tour suitable for children?Children are welcome, but for safety reasons, children under 2 years old are not permitted on the tour.
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Is the tour safe for people with health concerns?The summit reaches 14,115 feet. If you have heart, respiratory, or altitude-related conditions, we recommend consulting your doctor before booking.
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What happens in case of bad weather?Tours operate in most weather conditions, but Gray Line reserves the right to cancel or modify tours due to severe weather or road closures. In such cases, guests will be offered a refund or reschedule option.
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What is your cancellation policy?You can cancel up to 24 hours before your scheduled tour for a full refund. No refunds are given for cancellations made less than 24 hours in advance or for no-shows.
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